Use Online Reputation Management To Drive More Traffic and Improve Your SEO! Online reviews are very important, not only for helping to build trust with potential customers, but also as it relates to the overall SEO of your website. From Google, Facebook, and Yelp, to Angies List, the BBB, and many more…customers can leave their feedback an a number of places today. As a local service business, you need to take control of these review portals, so you can not only view and manage the customer reviews, but also to leverage them and take advantage of the praises in your marketing strategy! YOU'LL LEARN Overview of automated review capturing systems At what point should you consider using an automated review capturing system How to get more customers to leave you a positive review How to remove the barriers for customers to leave a review for your business How asking for feedback instead of a review will increase your review rates How to get your customers onto the “leave a review” screen within Google (and others) within seconds How to get 2x or 3x more reviews from your customers How to get [...]

Learn How To Use Improved Call Handling Strategies To Charge More For Your Services! As a local service business, it can be annoying when you get price shopper phone calls. However, the reality is that we are ALL price shoppers! Don’t shy away from giving price quotes and estimates over the phone, because that is what customers really want. In this episode we’ll cover some of the best tactics and strategies we’ve uncovered to handle price shoppers, and convert them into great customers while your competition turns them away! YOU'LL LEARN Best practices for new customer call handling to convert more prospects into new customers How to quickly instill confidence in new callers and win them over Tactics to identify “price shoppers” and quickly convey your value Leveraging a call handling script to funnel customers into your sales process Why price checking your competition is so important How to use text message follow up’s to convert more prospects into customers The 3 R’s – Referrals, Reviews, and Repeat business Using the “bookends” price quoting method to give an estimate to every single inquiry How the “bookends” price quoting method builds confidence [...]

Use Call Tracking Software To Gain Insights and Increase Customer Conversions A key component to any marketing strategy is trackability. One area that is often overlooked by local businesses is tracking the number of phone calls that come in. This is a huge mistake! However, it is pretty easy to solve with a call tracking software solution. We’ll break down the features and benefits of a good call tracking solution, and share the best practices that we’ve compiled over the years – both from using this technology ourselves, and with the hundreds of clients we’ve worked with. It’s surprisingly affordable, and the benefits are numerous! YOU'LL LEARN Why you should use call tracking software What is call tracking software How to use call tracking and recording to measure your results How to establish a baseline of leads you’re currently getting How to obtain a phone number for any area code Using tracking phone numbers to measure marketing campaigns Using tracking phone numbers to test market in specific cities How to use call recordings to train your sales and service teams How to increase your sales conversions using call recordings Best practices [...]

Spy On Your Competitions Keyword Strategy Have you ever wondered what your local competitors are going after, regarding their website and keyword targeting strategy? Believe it or not, there is a whole host of services out there just waiting to help you find the answer! In this episode we’ll go over some of these tools, and how you can use them to spy on the competition and get new keyword ideas. YOU'LL LEARN Discover who your main online competitors are Find out which keywords your competition is targeting Best practices to study what is working for competitors How to research other markets to find trends Online tools and resources for spying on the competition How to discover niches your competitors are ignoring Thanks for Listening! Here is the transcription from Episode 10 - Spy On Your Competitors Keyword Strategy With Keyword Research Tools; Jesse: What's your competition doing? What's working? How are they dominating and what are their strategies? Welcome back to Local SEO Tactics. Jesse Dolan and Bob Brennan here, bringing you actionable items that you can execute each week to help increase the rankings on your website [...]